Privacy notice

Who we are

Switchsyncbase provides campaign performance analytics from 1 15 Jln 5/76B, Desa Pandan, 55100 Kuala Lumpur, Wilayah Persekutuan, Malaysia. This notice explains our handling of personal data through this website and service enquiries.

Data we collect

We may collect your name, work email, company, telephone number, enquiry content and correspondence. If you become a client, we may also process billing contacts, project communications and limited account identifiers needed for approved analytics access. Optional website analytics may collect device, browser, page and interaction information after consent.

How we use it

We use data to answer enquiries, prepare proposals, deliver agreed services, administer client relationships, maintain security, meet legal obligations and improve the website where you consent to analytics. We do not sell personal data.

Legal grounds and consent

Depending on the context, processing is based on your consent, steps requested before entering a contract, performance of a contract, legal obligations or legitimate business interests balanced against your rights. You may withdraw consent for future processing at any time.

Sharing and transfers

Data may be handled by service providers supporting hosting, communications and business administration under appropriate obligations. We disclose information when legally required or necessary to protect rights and security. Where data is transferred outside Malaysia, we apply safeguards appropriate to applicable law.

Retention and security

We keep enquiry data only as long as needed to respond and maintain appropriate business records. Client records are retained for the engagement and applicable legal periods. We use access controls, limited permissions and reasonable technical and organisational safeguards, but no internet transmission is risk-free.

Your choices and rights

You may request access to or correction of your personal data and, where applicable, withdrawal of consent or restriction of processing. We may need to verify your identity. You can reject optional analytics through the cookie banner without losing site functionality.

Contact

For privacy questions or requests, email hello@switchsyncbase.digital, call +60 39281-4310, or write to 1 15 Jln 5/76B, Desa Pandan, 55100 Kuala Lumpur, Wilayah Persekutuan, Malaysia.